Currently, all transactions are processed securely in U.S. Dollars (USD) through PayPal, which also supports major debit and credit cards linked to your account.

We plan to expand to international payments in the future as our lighting collections grow.

For detail information, please visit our Payment Policy

We take great care in preparing each lighting fixture for safe delivery.

Orders are typically processed within 1–4 business days (Monday through Friday), depending on the product and order volume.

You’ll receive a confirmation email with tracking information once your order ships.

For detail information, please visit our Shipping Policy

No, deliveries are made Monday through Friday only.

Orders are not shipped, processed, or delivered on weekends or U.S. public holidays.

Any orders placed during these times will begin processing on the next business day.

For detail information, please visit our Shipping Policy

We want you to love your lighting. You may request a return or exchange within 30 days of receiving your order.

Returned items must be in new, unused condition with all original packaging, hardware, and accessories. Custom-made or installed fixtures are not eligible for return unless they arrive damaged or defective.

For detail information, please visit our Return and Refund Policy

Fiorivive offers free return shipping for all eligible returns within the United States. Once your return request is approved, we’ll email you a prepaid return label to print and attach to your package.

Simply follow the return instructions to send your item back safely.

For detail information, please visit our Return and Refund Policy

Yes. All Fiorivive products are covered by a 1-year limited warranty against manufacturing defects.

This warranty does not cover normal wear and tear, damage caused by incorrect installation, misuse, or unauthorized modifications.

If you experience any issues during the warranty period, please reach out to info@fiorivive.com for support or replacement options.

Yes! Once your order ships, you’ll receive a shipping confirmation email with a tracking link.

You can use this link to monitor your shipment’s progress and estimated delivery date in real time.

View Track My Orders